Frequently Asked Questions

WHEN WILL MY ORDER SHIP

Orders are generally processed within 2-4 business days from order placement. All orders are shipped by USPS and take 1-3 days depending on your location and your local postal delivery. NOTE: Gabby Grace Boutique is not responsible for delays due to the postal service for high volume times, holidays or COVID 19. PLEASE ALLOW 3-10 DAYS from order placement to receive your order.

DO YOU OFFER PREORDERS?

We generally do not offer preorders. If an item should happen to be available for preorder, it will be stated on social media and the website. 

We will however, occasionally post items as "restocked" when we get shipping confirmation from our vendors. In such case, items will take 3-7 days to arrive at our facility to be shipped to you. In such cases, your processing and shipping time may be 1-2 weeks.  

CAN YOU HOLD AN ITEM FOR ME?

We are not able to hold any item under any circumstances. 

WHERE IS MY ORDER?

A tracking number is provided on all shipped orders in an email. If you have not received your order, please use the USPS tracking number to locate your package. If you receive an email stating that your package was delivered but you have not received it, please track it and see where your carrier indicated it was left. If it is not there, please call your local post office and if necessary, file a claim. Unfortunately, once we ship your item and provide a tracking number, the item is no longer the property nor responsibility of GabbyGrace Boutique.